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SERVICES
Center of Expertise in Business Continuity Planning
 
The Center of Expertise in Business Continuitiy Planning offers the services and tools that enable companies to deal efficiently with a disaster or unexpected equipment or priority system failure, maintaining essential services and preventing a crisis or panic situation.
 
 
RedCodeTM
  • 40 processes and sub-processes
  • 120 templates
  • On-line methodology and tools
  • Interactive plan
RedCodeTm is a methodology that provides a framework for ensuring the quality of the business continuity planning process, from initial implementation to the maintenance process. This simple methodology uses proven templates that comply with ITIL best practices.
 
RedCodeTm consists of several modules that offer the flexibility of using the methodology as a whole or by module. These are some of the main modules available;
 
· Corporate recovery plan
· Disaster recovery plan
· Business impact analysis
· Crisis management
 
Equipment and telecommunications infrastructures are evolving at an incredibly fast pace. Our technical consultants have certified training in the most recent versions of infrastructures to meet companies' specific needs.
 
Experts in the field
 
The consultants we assign to business continuity planning mandates are trained to make effective us of RedCodeTm concepts and tools. This approach allows them to work effectively on a variety of mandates, including;
 
· Support in the call for tenders process, negotiating with a provider of recovery services (back-up site)
· Testing support (paper or practical tests)
· Development of corporate/administrative and IT disaster recovery plan
· Development of recovery strategies and risk analysis
· Implementation of a program to protect vital information, crisis management committee
 
Implementation of technological solutions
 
+ Research, analysis, design, implementation/integration
of computer, network and multimedia technologies.

Systems architecture
 
+ Analysis, design/redesign of IT and networking solutions
in terms of connectivity and functionality to meet new corporate
needs.
 
System maintenance and administration
 
+ Manage disk space, back-ups and profiles;
+ Install and update software, operating systems and equipment;
+ Test activities (system processes and performance);
+ Perform preventive maintenance routines;
+ Manage inventories;
+ Standardize and automate the configuration of equipment
software (define standards, harmonize installations, centralize
updates, etc.);
+ Manage the life cycle of computer equipment and software and
the distribution of costs across the company;
+ Handle acquisitions, inventories, preventive maintenance,
software licences, life cycles and the distribution of costs in the
various sectors of the company.
 
Technical support
 
+ Perform a variety of activities on equipment and software assets to resolve problems that affect the "client" systems and install the equipment or software required.
As part of medium and large-scale projects, our consultants have handled a variety of activities:
+ Designing, planning and implementing a variety of software;
+ Re-engineering and implementing local area and wide area
network connectivity;
+ Migrating Microsoft Windows systems to Microsoft Windows
2000;
+ Defining equipment and software standards for the installed
base;
+ Automating the installation of client systems;
+ Moving computer rooms;
+ Designing architecture and implementing Microsoft SMS and
Microsoft Exchange infrastructure.
 
Technologies and tools
 
+ Languages: C/C++, JAVA, VB, HTML, ACCESS, RPG
+ Databases: Oracle, DB2, SQL Server, Sybase, Ingres
+ Modeling: UML, Rational and others, PC and mid-range
+ UNIX, OS/2, Windows, Novell-Netware, NT-server
+ Mainframe: MVS/TSO, VSE, CICS, COBOL
 
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